Ioanna Karagiorgou

How AI is Transforming the Hospitality Industry

How AI is Transforming the Hospitality Industry

Artificial Intelligence is rapidly reshaping the hospitality industry, not just by automating tasks, but by enabling truly hyper-personalized guest experiences at every stage of the journey. Hyper-Personalized Guest EngagementGenerative AI tools like ChatGPT are revolutionizing hotel marketing. These tools help craft tailored content, personalized offers, and dynamic guest recommendations, before, during, and after a guest’s…

Are You Still Relying on the Same Channels You Used Last Year?

Are You Still Relying on the Same Channels You Used Last Year?

The hospitality landscape in 2025 is more dynamic than ever. Traveler preferences are shifting rapidly, new source markets are emerging, and niche OTAs are gaining traction across regions. In an environment where agility and reach are key, relying solely on a few legacy OTAs is a missed opportunity. Distribution is no longer just about being…

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